If you’re a parent who has been anxiously waiting for your Fortnite refund from the Federal Trade Commission (FTC), you have two more weeks to claim it. That’s right, the deadline to submit a request for a refund for your child’s in-game purchases is quickly approaching.
The FTC is mailing out more than $126 million to 969,173 Fortnite players in the U.S. who were billed in error for purchasing unwanted items and who submitted a valid claim by February 14, 2025.
If you claimed after February 14, 2025, there is nothing you need to do at this time. Continued claims filed after that date are still being reviewed by the FTC, and they will come up with more information later.
The FTC accused Epic Games, maker of the game Fortnite, of making unsubstantiated claims about the purchase processes in the game, and the company agreed to pay money because of these allegations. The FTC reported that all these were unlawful: the company was overcharging players without notifying them of purchases they did not want, allowed unregulated children to make unauthorized purchases without approval of parents or guardians, and denied certain users access to purchased content when they did manage to object to wrongful charges.
The agreement will also force the company to obtain affirmative authorization before billing the users, and it prohibits it from locking the players out of their accounts in case the player challenges the charge that was not authorized.
It will give you the type of payment that you chose during the process of claiming.
If you get a check, please cash it within 90 days.
In case you receive a PayPal payment, accept the payment within 30 days.
Our FAQ page has responses to the frequently asked questions regarding FTC refund payments. In case of any other questions, you may call the refund administrator at 1-833-915-0880.
Is it possible to request a refund?
Of course, file online at www.fortniterefund.com/file-a-claim. Courtesy of July 9, 2025, the deadline to make a claim expires.
Who is entitled to the chances of a refund?
You are eligible to file a refund request whenever one of the following statements below applies:
- Between January 2017 and September 2022, you were being charged in-game currency on items you didn t want
- Without your knowledge, between November 2018 and January 2017, your child used your credit card to impose charges on the card.
- The timeframe during which your account was locked runs between January 2017 and September 2022, and you did this after complaining to your credit card company about the unlawful charges
An individual should not be below the age of 18 to fill in a claim form. As long as you are below 18 you will be required to have someone complete the claim form on your behalf, i.e. parent or guardian.
What should I do in order to obtain a refund?
Go to the Internet: www.fortniterefund.com/file-a-claim.
A claim number or your Epic Account ID will be required when you want to apply for a refund.
In case you did not receive an email containing a claim number, you should refer to your Epic Account ID with the help of the following steps to find it.
It is important to keep in mind that FTC will never request money to file a claim or receive a refund. Do not pay other people who assure you they will refund your FTC in exchange of a charge.
When will it be the last day to apply for a refund?
You need to file a claim by July 9, 2025, in order to be eligible.
I am below 18 years. Is a refund to be requested?
Claim forms should be filled by people who are aged 18 years and above. Since you are below 18 years, kindly request a parent or the guardian to do a claim form on your behalf. When filling in your claim, kindly give the details of your status as parent in terms of name and contact details.
Will my Fortnite account suffer since I filed a claim?
No, it won t affect your Fortnite account. You will not lose anything you already bought.
What will be my refund?
In case you win your claim, the amount you will be paid will be determined by a number of factors among them, the number of individuals who will make a claim.
How much will my refund be?
If your claim is approved, your payment amount will depend on several factors, including how many people file a claim.
When can I have the refund?
There are other payments we will transmit in the year 2026 once we have scrutinized and verified all claims. We will do this until we find out more.
I am not living in the United States. Am I entitled to apply a refund?
At this moment we are only restricting the claims process to Fortnite players in the U.S.
Where do I go to find out more?
To get more information or assistance with your claim, please phone the administrator of the refund at 1-833-915-0880 or email the administrator at admin@fortniterefund.com
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